FAQs

We offer free delivery by ground shipment, if the order need.

Our regular turnaround time is two handling days after order and graphic confirmed (cut off by 8pm Pacific time); and we offer same day turnaround time with 100% upcharge (cut off 10am Pacific time).

Tension Fabric is 8.8 oz knitted fabric, cost-effective, with tiny holes that may allow some interference from the backlight, making it better suited for indoor use. Wrinkle-Free Fabric is 9 oz woven cloth, heavier and more exquisite, blocking backlight and suitable for both indoor and outdoor use.

The fabric banner's wrinkles will disappear after hanging for a while. If there are strong kink marks, you can use steam to flatten them. For best results, steam the back side to avoid press marks on the surface, and lightly iron it without heavy pressure to make it flat again.

The banner is made of 100% polyester fabric, it can be washed by hand or machine, only need to be careful it is easy to scratch by some sharps outside. If you need to iron it, steam the back side to avoid press marks on the surface, and lightly iron it without heavy pressure to make it flat again.

Graphic format located in JPG or PDF, color format in CMYK.

We print in 72 dpi, the graphic resolution is good in 150 dpi

We worked in dye sublimation printing way.

Dye sublimation printing is ideal for polyester-based materials and produces vibrant, durable, and smooth prints with no feel of the ink. Direct printing is versatile and can be used on a wide range of substrates, including natural fibers like cotton, but the ink may sit on the surface and be felt.

No, the price list indicates basic prices of products against the speculative quantities. The prices are calculated with regard to the most basic paper/card types, sizes and single side printing. As you know, the final printing cost depends on many parameters: paper/card weights or thickness (GSM/Pt), glossy or matt finish, 2 or 4 colors, square or rounded corners, single or double side printing, quantity, destination shipping charges and the mode of transport. Please use the indicative prices for calculating the basic cost. Once you place the order using the above parameters, we will quickly mail you the final, exact cost.